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• Robert S commented  ·  February 6, 2013 9:24 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Here is what I wound up doing. It was a suggestion from the chat folks and works to remove the entire chat option when viewing on a mobile device.

  !--Start of Zopim Live Chat Script-->
  <script type="text/javascript">
  if (Math.min(window.screen.availHeight,window.screen.availWidth) > 639) {
  window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=
  d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.
  _.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute('charset','utf-8');
  $.src='//cdn.zopim.com/YOUR ACCOUNT HERE;z.t=+new Date;$.
  type='text/javascript';e.parentNode.insertBefore($,e)})(document,'script');
  }
  </script>
  <!--End of Zopim Live Chat Script-->

  Be sure to enter your account number. For Wordpress, I located this in the footer template of the child theme just above the </body> tag.

• Dave commented  ·  February 6, 2013 9:18 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I ended up removing the bubble due to the room it takes on mobile. Having a script or modification that could be made so as to display on desktop yet removed on mobile would be very nice as I'm sure it gets attention, yet on phone just takes up way too much room.

• Robert S commented  ·  January 31, 2013 6:17 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I am looking for the same solution.

• SolarBlaster commented  ·  December 13, 2012 1:26 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Please offer a way for the chat bubble to be removed when viewed from a mobile device on a responsive website. Currently, the Zopim widget takes up nearly the entire bottom half of the screen when viewing a responsive site on an iPhone. Please make it browser aware for smaller screens so mobile devices would only see the bottom bar and not the large bubble above it.