I suggest you ...

Hide widget when off line per Department

If a widget is used for a particular X department it should not show that another agent (y department) is online when the widget indicates only X department can be reached.

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    DaveDave shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    2 comments

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      • DaveDave commented  ·   ·  Flag as inappropriate

        Also, the widget for X should not be available when Y from another dept. is on, only if they are in that department.

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