I suggest you ...

Add resolve/unresolved tag to history items

Beside read/unread, add resolved/unresolved tags to chats in history

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    Uservoice AdminAdminUservoice Admin (Admin, zopim) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    4 comments

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      • Colin YeoColin Yeo commented  ·   ·  Flag as inappropriate

        While I find this to be a good idea, I'll say this depends on how your operations is being run. If you use a variety of systems, and some are not able to be 'integrated' with Zopim, then these tags make more sense to be on your main system instead of Zopim.

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