Cheaper alternatives for amateur sites
Give options for $2 a month for each concurrent chat. $14 a month is too much for amateur website, but 1 concurrent chat is not enough. I expect a majority of your users are free-trial users, and they could justify something less than $5 a month. I think the bulk orders you would get would out weight those who upgrade
Thanks for the suggestion. We have no plans right now to revamp the pricing plan, but it is something we are considering.
Admins will you ever review this again.
I would happy give you my money if you created a plan between free and basic....
I run a small business and the few chats I get a month do not warrant the $14 a month but would be happy to pay les to have a little customisation
I feel the exact same way. I'd really love to help support Zopim, but as a non-profit small group I can't afford to pay $14 a month. I would gladly pay $5-8 for more features. It'd be cool if you charged by feature. That way I can pay for what I want and not pay for what I don't. I'd pay for another concurrent chat (2 total) and to customize the color of my widget. I don't however need departments, triggers or a ton of agents.
Hey Thanks Ahmed for bringing this idea up. I would love it if this were an option